1.How long does it take to ship?

Once we received your order. The item will be processed within 3-10days from the day you made your order, and after that, it may take 7-15 business days to be delivered normally.

2.How do I choose my size?

Each product has a corresponding size chart, you can choose the right size according to the size chart

Each product detail is accompanied by a corresponding Size Guide (How to check the Size Guide--👉Click in) you can choose the right size according to the size chart!

If you still have questions about sizing, please contact our online customer service:clothesoutdoor@clothvip.com

3. About the material

At the bottom of each product detail page there will be a product description which contains the product fabric and material. If you would like to know more about materials and product care, click the link to learn more! 👉Click in

4. What payment methods do you support?

As for payment methods, Paypal,klarna,Visa,Maestro,MasterCard and American Express are all acceptable.

5. What is your location?

We are located in Hong Kong. All the items will be shipped out from it.

6. Is your website trustworthy? What countries does the logistics deliver to?

We understand your concern and can assure you of lawful operation of our company.

We provide qualified products and attentive service.We provide worldwide shipping on a global scale including America, Europe, Australia, Africa, etc. You will get what you buy.

If you are interested in our products, please visit our website to place the order.

If there is any further question, please feel free to contact us.

7.Does your company have a local store?

We are sorry for the inconvenience, but we solely sell online. If you are interested in our products, please view our website: XXXX. You can directly choose items and place orders there.

8.Is there a quality issue with the relatively low pricing of the products on your site?

Whatever the item is cheap or expensive, the most important thing is that you like it. Also we need to tell you, there might be some difference between the expensive items and the cheap items in every aspects, there are some cheap items in our websites but also have a good quality .

So please believe in us and in our product. Thanks.

9.There are some bad messages on your site, are these real?

We are sorry to hear that. Even if you saw some bad reviews about our websites, it doesn't rule out that someone is doing it on purpose. And everything has two sides, as the saying goes "Ten thousand people have ten thousand different views on Hamlet." You can have a try by yourself.

Also, we guarantee the good quality of our products. Please contact us if you have received damaged product. It will be solved timely till your satisfaction.

10.With regard to tariffs, who pays the tariffs?

We usually mark the parcel as‘gift’ with estimated value of $10, so you might not need to pay the customs duties. But, it also depends on the customs rules of your country. Please note that customers are responsible for paying the tax their countries charge.